Senior User Experience Designer

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Senior User Experience Designer 

What we are looking for:

At Valtech, we engineer incredible Customer Experiences that are human-centric and enable maximal flexibility and value, as well as actionable data and insights out of our customer’s digital marketing platform stacks. Our Chicago office is a mix of Designers, Engineers, Futurists and Makers, all aligned across functions to deliver useful, innovative and engaging digital experiences. We are looking for a Sr User Experience Designer to help lead our customers through the creation of best-in-class responsive web experiences, and Design Systems.

This role will collaborate with Creative, Strategy, Tech, as well as the Accounts teams to bring to life digital experiences across our portfolio of clients. This role requires a strong “creative pragmatic” mindset. You will have a sharp vision of how to balance component-based design and flexible UX with forward-thinking and innovative approaches. This requires a special intuition to not only empathize with the clients’ users, but also to recognize the business impacts of UX decisions.

As the Sr UX Designer, the successful candidate will have ownership over the entire UX design process of a project, (supported by Jr UX Designers, Strategist, and Visual Designer) in collaboration with other team members, to balance business needs with consumer and strategic insights.

Before we continue to dive into the requirements for the role let’s talk about Why you should join Valtech?

Flexibility: We trust in the expertise, skills, and actions of our colleagues. That’s why we provide a flexible work schedule that supports work/life balance.

Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

Learning and Development:  We foster a culture that encourages and promotes professional growth and development, with continuous learning through our in house LMS (Ask us about the Academy)

Toronto Benefits:  

  • We offer competitive compensation, Group Benefit Plan, and a Health & Wellness program  ($1000 toward mental health!) 
  • Monthly events with an active culture club
  • We close over the winter holidays and keep summer hours to help you make the most of those sunny Friday afternoons

Want to learn more about our unique culture and awesome people click here

Back to the role:

What you will do: 

  • Lead the iterative user experience design process, both with clients and Valtech team
  • Closely collaborate with other disciplines (e.g. Product Manager, Solution Architect, Content Strategist) from concept through execution while advocating for user experience and design
  • Support the project management team to estimate project efforts, resourcing and timing
  • Create organizing principles, user flows and site maps
  • Sketch, wireframe, design, prototype and document user experience solutions to communicate design strategies and interaction behaviors to the client and technology team
  • Orchestrate user research and testing as needed for larger-scale digital initiatives
  • Provide direction and oversite of contract and/or agency resources 
  • Inspire, cultivate & grow the User Experience practice at Valtech. Including systems, processes, best-practices, mentorship, training and recruiting

What you should have:

  • 5+ years of experience in UI/UX design
  • Experience working within a multi-disciplinary team environment and synthesizing respective input with agility
  • Ability to understand customer or business needs, translate them into actionable deliverables
  • Deep understanding of systems thinking and component-based design patterns
  •  Knowledgeable in Design Thinking process + methodologies/frameworks
  • Understand and implement best practices for usability and accessibility across all devices
  • Proficiency to clearly articulate strategic rationale for design decisions and the flexibility to know when to adapt your approach or recommendations based on feedback
  • Exceptional attention to detail and multi-tasking capabilities to effectively deliver on multiple client deliverables and deadlines simultaneously 
  • Comfort with ambiguity and working autonomously with little supervision

Here’s a little about us:

Valtech is a global digital agency that focuses on business transformation for our clients. Founded in 1993, Valtech has established itself as one of the largest independent global agency groups with more than 3.000 exceptional individuals operating out of 40+ offices in 15 countries. We work with some of the world’s best-known brands from travel to retail, connected experiences to automotive and we’re now ready to bring on even more talented colleagues to join us.

We believe diversity is essential to creating the best digital products & experiences. Valtech is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. We're proud to be an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, veteran status or any other legally protected status. 

So, if you are looking for your next challenge?  Then this is your chance to join our team of exceptionally talented, creative and innovative professionals working with composable Best-of-Breed technology platforms within the large-scale digital experience and e-commerce business area. 


Additional information

  • Remote status

    Flexible remote

We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!


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